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Previous Incidents

[Resolved] Power Failure at The Hangar, 13 Perseverance Works

This incident lasted 4 hours and 39 minutes.
Fri, 29 Nov 2019
13:12:04 GMT

We became aware of a loss of power to The Hangar at 11.19 this morning. Our main equipment delivering internet services is located in The Hangar and is currently operating on our battery back up. This has a minimum support time of 4 hours.

UK Power Networks are currently working on a resolution but the repair is proving challenging and it is possible that the time to repair may well exceed our 4 hour capability, at which point we will lose connection to the Internet and customer services will be disconnected.

We are hoping that UKPN are able to resolve the issue soon but wanted to alert customers who may have critical tasks to perform this afternoon that our network is at risk.

17:51:40 GMT

We believe that power has now been restored at The Hangar and services are no longer at risk.

No further notices from the past 7 days.